Contact Information

Phone: +46 (0)90-70 82 00
Opening hours: Monday-Friday 8.00 a.m. - 12.00 p.m.

When you call us, you are given a set of options:

Dial 1 – Ordering of application form for criminal injuries compensation
Here, you can leave your name and address and order an application form for criminal injuries compensation, if you are unable to print out the application form from our website.

Dial 2 – Guidance for lawyers
For lawyers who are working as legal counsels for injured parties, prosecutors, etcetera.

Dial 3 – Claims
For you who have a debt to the Swedish Crime Victim Authority.

Dial 4 – Service telephone
A service for you who have questions about what amount of damages to claim, or general questions about your right to compensation.

Hold if you want to come in contact with a specific administrator, the Crime Victim Fund, or if you do not know which menu option to choose.

Service Telephone
+46 (0)90-70 82 00, dial 3 in the menu.

More information about the service telephone.

+46 (0)90-17 83 53


Postal Address
Swedish Crime Victim Authority
Box 470
S – 901 06 Umeå

Visiting Address
Storgatan 49, Umeå, Sweden

Direct Numbers
Telephone numbers and other contact information for the authority’s key persons can be found on the page Contact Information for Key Personnel.


Last Updated: 2021-06-04

Service Telephone


The telephone service is open to everyone who has questions regarding the authority’s activities.